Closed-Captioning-Policy

www.truefactsnews.com Closed Captioning Policy

Last Updated: 08-05-23

www.truefactsnews.com is committed to providing accessible content to all our users, including those who are deaf or hard of hearing. In accordance with applicable laws and regulations, we strive to offer closed captioning services for our online video content. This Closed Captioning Policy outlines our practices and procedures for providing closed captioning on our news website.

1. Closed Captioning Availability

We endeavor to provide closed captioning on video content that is subject to the closed captioning rules established Govt. of India. This includes pre-recorded, full-length video programming and live video content, where applicable.

Please note that some video content on our website may not be subject to closed captioning requirements, such as:

1. Video clips or highlights that are not full-length programming B. User-generated content C. Videos that are exempt from closed captioning requirements under applicable laws and regulations

1. Quality Standards

We strive to maintain closed captioning quality standards as required by applicable laws and regulations. These standards include ensuring that our closed captions are:

1. Accurate: Captions should represent the spoken words, background noises, and music in the video content as closely as possible. B. Synchronized: Captions should align with the corresponding audio elements and display at a speed that allows viewers to read and understand the content. C. Complete: Captions should cover the entire duration of the video content, from start to finish. D. Properly placed: Captions should be visible on the screen and not obstruct important visual elements in the video content.

1. Reporting Closed Captioning Issues

If you experience any issues with the closed captioning on our website, please let us know so we can address the problem. To report a closed captioning issue, please contact us at:

Harsh241281@gmail.com 9214628850 , 85/722 Sector 08 Pratap Nagar Sanganer , Jaipur

When reporting a closed captioning issue, please provide the following information:

1. Your name and contact information, including your email address and phone number B. A detailed description of the issue, including the specific video title or URL C. The device and browser you were using when you encountered the issue

1. Response to Closed Captioning Issues

We take closed captioning issues seriously and will make every effort to investigate and resolve reported issues promptly. Once we receive your report, we will:

1. Acknowledge receipt of your report within a reasonable timeframe B. Review the reported issue and, if necessary, work with our closed captioning service provider to address the problem C. Notify you of the steps we have taken to resolve the issue, where appropriate

Thank you for helping us make www.truefactsnews.com accessible to all our users!